Starting July 1 IMG residency applicants can reach ERAS Support Services through extended hours Monday through Thursday 8a-6p EST and Friday 8a-5p at 215-966-3520. Remember too that applicants can get some questions answered by e-mail at eras-support@ecfmg.org. I’ve emailed the ERAS Support Services before, and they respond relatively quickly. If they don’t have your answers, they’ll point you in the right direction.